Orbi app has made it easier for users to access the settings of their devices from just about anywhere. For this, all they need to do is, download the Orbi app on their devices. But, what if the app itself is causing issues for you? Many Orbi users approached us for getting an answer to the question that why the Orbi app is not working for them.
If you are witnessing the same problem while using the app, then we have got your back. In this piece of writing, we have marked various troubleshooting tricks to get the Orbi app not working issue fixed. So, without any further delay, have a glimpse of the sections given below and make your app up and running.
Tips to Fix Orbi App Not Working Issue
A hoard of reasons can make you encounter the Orbi app not working issue, ranging right from technical glitches with your device to the partial installation of the Orbi app. You may also fall victim to the issue at hand if you have not wiped off the app cache for a long time now. Well, check the points below and fix the Orbi app not working issue in a jiffy. Let’s get started!
Uninstall and Reinstall Orbi App
Installing a corrupted or out-of-date version of the Orbi app on your device may cause this issue. You won’t be able to use the app on your device, as a result. In this situation, you must uninstall the app and re-download it on your device.
Both Android and iOS devices can be used for downloading the Orbi app, FYI. You can simply reinstall it by going to the Apple Store or Google Play Store as per the availability of your device.
Reboot Your Device
Perhaps the issue is caused by a technical issue with your device. You must restart your mobile device in this situation. You only need to switch your smartphone off and back on for this.
When you’re finished, you may try launching the Orbi app once again to see if it’s functioning now. Try the next method if restarting the device doesn’t fix the problem yet.
Update App Version
As your Orbi needs to be updated with the latest Orbi firmware version for smooth working, the app also demands to be updated from time to time.
Check if any update is available for the Orbi app. If yes, get it updated by navigating to the settings of your smart device.
Clear App Cache
Your smart device stores the app cache over time. If you don’t frequently clear the cache, it can cause the Orbi app to stop working. As a result, you must access your smartphone’s settings and clear the cache that has been saved there.
Once you’re done, try accessing the settings of your Orbi using the app and check if you can get success with the process.
Check Login Details
Are you sure the login details used by you for accessing Orbi’s settings via the app are correct? Well, confirm the same.
A single typing error in the login information can cause the issue at hand and avert you from logging in to your device.
Reinstall Your Orbi
You may also witness the issue at hand if your Orbi is not configured properly or is not connected to the access point.
So, we suggest you reset your Orbi to factory settings and then configure it again by accessing the 192.168.0.1 IP address.
That’s all about how you can fix the Orbi app not working issue. Let us know in the comments which trick from the post helped you troubleshoot the long-going issue.